Course curriculum

  • 1

    1 · Welcome

    • Welcome & Learning Objectives

    • Overview: Closing the Loop on Candor
  • 2

    2 · What Active Listening Is

    • Core Video: What Active Listening Is — From the Silent Nod to the Communication Gap

    • Key Definitions
  • 3

    3 · Check Your Understanding

    • Knowledge Check #1
  • 4

    4 · Going Deeper on Active Listening

    • Going Deeper on Active Listening

    • Supporting Video: Going Deeper on Active Listening
  • 5

    5 · Readings

    • Assigned Readings
  • 6

    6 · Apply Your Knowledge

    • Practical Application

    • Knowledge Check #2
  • 7

    7 · Wrap-Up

    • Concluding Video: From Understanding to Practice

    • Wrap-Up & What's Next

    • Module 5 Reflection Worksheet